Online, we don’t always get that same personalized help we need. Imagine if a site could actually guide you toward a shirt that fits your style or help you find that pair of shoes your wardrobe has been lacking. Here’s how to recreate the personalized, brick-and-mortar shopping experience on your website.
Customer service isn’t just what your business does after the sale in the form of addressing a support call or doing an exchange or issuing a refund, it’s the-end to-end experience a customer has with all the touch points of your business.
Have a full time job but still want to get started in eCommerce? Then checkout this video where you can learn how to do it all!
In this video, you’ll learn about the special “tool” that I use to prioritize my most important tasks for my online stores, each and every day. This tool allows me to easily keep focus, quickly monitor my progress, and to be more productive than any and all of my competitors. Best of all, you have this special “tool” already, probably sitting right next to you.
By now you have probably heard a lot about the promise of social selling. Still, many find it hard to effectively utilize social networks as part of their sales pipeline. We have all gotten used to the scripts, conversion rates and process associated with calling and emailing that social media might seem like a hairy beast far out of our comfort zones.
If your checkout page is a mess, you could be turning buyers off without you even knowing it. Fortunately, we’ve got the goods for you. Take a look at your ecommerce checkout page and compare what you see against our “checkout checklist.”